It’s not uncommon for customers to have questions about our cleaning service. Our team has answered hundreds of cleaning-related questions. Below are answers to some of our most frequently asked questions.

How many people are on a Hamilton Janitorial cleaning team? Typically, there are two to three people, depending on the size of the facility.

Will the same team clean my business each visit?
As often as possible, yes. We understand that having the same cleaning team is a part of offering consistent service, so we try to have the same cleaning professionals work at the same location each time.

Does someone have to be on-site when the Hamilton Janitorial cleaning team arrives?
No. Typically we enter the building using a client-provided key (and access/alarm codes when needed).

Are broken items covered? Yes, we are a fully insured commercial cleaning company, which covers any accidental damage to our clients’ property.

What kind of cleaning supplies does Hamilton Janitorial Service use?
We only use commercial-grade chemicals and disinfectants. MSD (Material Safety Data) sheets are available upon request for all cleaning supplies. 

What if I’m not satisfied?
Hamilton Janitorial guarantees all work performed. If for some reason you’re not satisfied, we will re-clean the specific area within 24 hours. 

Hiring an office cleaning service is a big decision for any company. Asking the right questions is one of the best ways to ensure that you are finding a service provider that aligns with your specific needs. At Hamilton Janitorial we believe transparency is vital in providing excellent customer servi